Last Updated: September 2024
Data Protection & Privacy Policy
This privacy policy will explain how our organization uses the personal data we collect from you when you use our services.
What Data Do We Collect?
Personal identification information including but not limited to:
- Parent(s) or carer(s) full legal name
- Parent(s) or carer(s) full address
- Parent(s) or carer(s) mobile number
- Parent(s) or carer(s) landline number
- Parent(s) or carer(s) email address
- Student full legal name
· Student school details
· Student school grades
· Student medical information
· Educational results and academical information
· Payment details (When Paying for products on our website)
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Become a client for Natalie Frith Tutorials
- Complete an online booking for a meeting or lesson using our online booking services
- Use or view our website via your browser’s cookies
How will we use your data?
Our business collects your data so that we can:
- Provide a service
- Organise and schedule regular reviews and meetings
How do we store your data?
Your data is securely stored on local computer systems. Where only necessary, online-based systems such as Apple iCloud and Microsoft OneDrive may be used to store personal data (for example to share data with the client).
· Computer systems are protected with secure and strong passwords
· Physical copies of information are stored securely
· Only authorised persons are permitted to access personal data
· Files and personal data are regularly audited to assess whether they should continue to be stored
Your personal data will be stored for up to twelve months from the last contact with the client, where it will then be removed. Exceptions apply, including for safeguarding and legal reasons.
What are your data protection rights?
Under the Data Protection Act (2018), every user is entitled to the following:
The right to access – You have the right to request for copies of your personal data. You may be charged a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that your personal data is erased, under certain conditions.
The right to restrict processing – You have the right to request that the processing of your personal data is restricted, under certain conditions.
The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via:
Email at natfrith@icloud.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website (https://www.nataliefrithtutorials.com), we may collect information from you automatically through cookies or similar technology. For further information, visit https://allaboutcookies.org.
We do not use any third-party tracking, analytics, or advertisement cookies.
How do we use cookies?
Our Business uses cookies in a range of ways to improve your experience on our website, limited to:
- Understanding how you use our website through basic technical details such as device type, IP address and operating system.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Third Party Services
Our website contains links to other websites. These include:
· Invoice Simple: we use this service to automate invoices, and emailing them out.
Personal data stored on this service is limited to:
- Parent(s) or carer(s) full legal name
- Parent(s) or carer(s) mobile number
- Parent(s) or carer(s) email address
- Student full legal name
- Invoices rendered
Personal data is provided to this service by the Client. We do not store additional information on this service or upload personal information on behalf of the client.
· The latest privacy policy for Invoice Simple can be found at https://www.invoicesimple.com/terms.
· Amelia: we use this service for online booking and payments systems.
Personal data stored on this service is limited to:
- Parent(s) or carer(s) full legal name
- Parent(s) or carer(s) mobile number
- Parent(s) or carer(s) email address
- Parent(s) or carer(s) home address
- Student full legal name
Your data may also be shared with the following third-parties:
· CGP Online
We do not share personal data with additional third parties unless required to for safeguarding or legal reasons.
Updates to this policy
This policy is regularly reviewed. Any updates are published on our website. This policy will be reviewed on an annual basis. This privacy policy was last reviewed on 1st September 2024.
How to contact us
If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:
Email on: natfrith@icloud.com